FCCPC seals 3 EU visa centres over investigation obstruction, unfair practices

 

The Federal Competition and Consumer Protection Commission (FCCPC) has raided the Abuja office of Contact Tele-performance Company (TLC), a visa support outfit, and sealed the premises following alleged consumer rights violations as well as assault on security officers by agents of the centre.

The Director of Surveillance and Investigations, Mrs. Boladale Adeyinka, who led the enforcement team to the business premises, explained that the commission was left with no option but to seal the business premises as a result of these infractions.

She also alleged that FCCPC enforcement agents were assaulted by persons acting on the company’s behalf.

Adeyinka further explained that the investigation into TLS—a private company offering visa support services to Nigerians—began in March 2025, following complaints from consumers over the non-provision of services they had paid for.

On March 25, the FCCPC served TLS a letter in line with its normal complaint resolution process. Instead of addressing the complaint, their officers assaulted FCCPC operatives carrying out their lawful duty of enforcing consumer rights.

She further noted that the situation took a turn for the worse when TLS officials not only refused to collect a letter of summons to appear before the Commission, but also assaulted police officers who were providing lawful security for FCCPC operations.

The FCCPC officer further said, “In line with Section 18(1)(f) of the Federal Competition and Consumer Protection Act, the Executive Vice Chairman of the Commission, Tunji Bello directed the sealing of the premises.”